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Identifying and Combatting Fake News
$99.00After you complete this course you will be able to: define ‘fake news’, recognize the difference between ‘fake news’ and objective reporting, understand the impacts of ‘fake news’ on your organization, examine proactive strategies and how they work, learn reactive strategies and why they are essential, discover opportunities for promotion and growth within ‘fake news’ , and create your own ‘fake news’ action plan. -
Microsoft 365 Outlook: Online: Using the Calendar Workspace
$99.00In this course you will learn how to: get started with the Calendar workspace, work with events, use the Event window, and use shared calendars. -
Online Tools for Small Business
$99.00At the end of this course, you will know about popular free online tools for small business owners, understand basic functions of Google Docs, Canva, Trello, Survey Monkey, and MailChimp, be able to select tools that meet or match your business needs, and know how to use these tools in your business. -
Microsoft Teams: Communicating in Channels
$99.00In this course you will learn how to manage messages, do more with messages, manage files in a channel, and use the wiki. -
Microsoft Sway: Working with Text and Images
$99.00In this course you will learn how to format text, and add media to a Sway project. -
Microsoft 365 Word: Online: Formatting Text and Paragraphs
$99.00In this course you will learn how to: Apply character formatting, Create lists, Control paragraph layout, and Apply styles to text. -
Introduction to HTML and CSS Coding Part 2: Responsive Web Design
$99.00In this course, you will learn how to use flexible layouts, media queries, and flexible media. -
Introduction to HTML and CSS Coding: Getting Started with HTML
$99.00In this course you will learn how to properly type HTML code, add basic elements, including headings, paragraphs, and breaks, and create a bulleted or numbered list. -
Customer Service Training: Managing Customer Service
$139.99In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard’s Situational Leadership II® model, servant leadership, and the five practices in James Kouzes and Barry Posner's “The Leadership Challenge.” -
Business Succession Planning: Developing and Maintaining a Succession Plan
$139.99This course will teach you how to develop and maintain a succession plan with the SUCCESS model, which includes developing a system, identifying resources, creating risk assessments, developing action plans, implementing those plans, and evaluating the results. -
Microsoft 365 SharePoint: Adding and Configuring Libraries, Apps, Lists, and Pages
$99.00In this course you will learn how to: Configure document libraries, and Add libraries, apps, lists, and pages to your site. -
Building Your Self Esteem and Assertiveness Skills
$139.99In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves. -
Microsoft 365 Outlook Part 1: Managing Your Calendar
$99.00View the calendar, manage appointments, manage meetings, and print your calendar. -
Advanced Skills for the Practical Trainer
$139.99To begin, you will explore the trainer’s role and what skills and competencies trainers should have. Then you will learn about the learning process and different learning styles, and apply that knowledge to designing programs and motivating learners. You will also learn ways to manage the stress of training, plan a workshop, and lead a training session. Then, you will learn techniques for dealing with difficult participants, evaluating learning, and conducting on-the-job follow-up. Alternative training methods, such as eLearning, co-facilitation, and team teaching will also be covered. -
Building Relationships for Success in Sales
$99.00This course will teach you how to leverage customer-focused selling, identify what influences relationships, expand your communication skills, manage your body language, develop a professional handshake, and grow your network. -
Introduction to HTML and CSS Coding: Getting Started with CSS
$99.00In this course you will learn how to add the "style" tag to the HTML code, add colors to elements with CSS, and use identifiers to select elements to style. -
Developing Your Training Program
$139.99You will start this course by considering what training is, when it is necessary, and what other options are out there. Then, you will learn the ICE method for identifying needs, a seven-step model for instructional design, and tips for building an engaging program. Next, you will walk through the steps of program design, including setting learning objectives, identifying evaluation strategies, choosing learning methodologies, finding content, creating energizers, using assessment tools, developing supporting materials, and testing the program. You will also receive tips on creating a proposal for a training program and building rapport with company sponsors.