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The Minute Taker’s Workshop
$139.99You’ll begin this course by learning what a minute-taker does and what skills they should have. Then, you’ll learn about different styles of minutes, what to record, how to prepare minutes, and how to keep a minute book. -
Microsoft 365 Excel: Part 3: Excel Online
$99.00How to access and use Excel Online Features that differ between Excel Online and the Excel desktop application -
The Practical Trainer
$139.99In this course, you will learn what makes a successful trainer and a successful training program. You will also learn about adult learning principles, the learning process, Kolb’s experiential learning cycle, and learning styles. You’ll even complete an assessment to help you identify your training preferences. Then, you will learn how to apply the learning cycle to assess needs, develop a program outline, choose training methods, design learning sequences, add some fun and games, and launch the program. You will also learn tips for delivering your program and managing difficult participants. -
Microsoft 365 Excel: Part 3: Data Analysis and Presentation
$99.00Use the Quick Analysis tool Add sparklines Perform What-If analysis Load and use the Analysis ToolPak -
Conquering Your Fear of Speaking in Public
$139.99To begin this course, you’ll review some of the basics of communication. Then, you’ll learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you’ll learn how to handle specific scenarios, like meetings and sticky social situations. -
Continuous Improvement with Lean
$99.00In this course, you will learn about developing continuous improvement strategies in the workplace using Lean methodology. The course focuses on the Identify – Plan – Execute – Review cycle, and wraps up with an in-depth case study to help you practice what you have learned. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$139.99In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying “no,” giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Microsoft 365 Word: Part 3: Simplifying and Managing Long Documents
$99.00Add cover pages and blank pages to a document Insert an index Insert a table of contents Insert ancillary tables, such as tables of figures and authorities Manage document outlines Create master and subdocuments -
Microsoft 365 PowerPoint Online: Working with Images and Shapes
$99.00In this course you will learn how to: Insert graphics, Modify and format objects, and Adjust image appearance
