This course demonstrates how various factors work together to ensure a company flourishes. Students will be guided through positioning and pricing, marketing, selling, negotiating, responding to RFQs, project management, team building, productivity, and strategic planning. Other courses that may be of interest to the student are Building Your Self Esteem and Assertiveness Skills, Business Leadership, Business Ethics in the Office, Creating a Positive Work Environment, and Getting Stuff Done - Personal Development Boot Camp.

Create an email message, check spelling and grammar, format message content, attach files and items to an email message, enhance an email message, and manage automatic message content.

In this course you will learn how to: get started with the People workspace, work with contacts, and use contact lists.