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		Personal Brand: Maximizing Personal Impact$99.00In this course, you’ll learn what a brand is and how you can leverage it to make a personal impact. You’ll define, design, and plan the interior elements of your brand (such as your confidence level and approach to others) as well as the exterior elements (such as how you dress and act). You’ll also learn supporting skills, such as setting goals, communicating effectively, building your credibility, managing difficult conversations, influencing others, and speaking in public.
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		Business Etiquette: Gaining That Extra Edge$139.99In this course, you’ll learn all about business etiquette. First, you will learn tips for meeting new people, which includes a good handshake, knowing how to handle business cards, making small talk, remembering names, and crafting a good first impression. Then, you’ll learn how to dress for success, dine with confidence, and present yourself well on the phone and via e-mail.
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		Corrective Action$99.00This course covers all the essential elements of corrective and preventive action, from identifying problems from customer complaints and internal audits and determining their significance through root cause analysis, to measuring the effectiveness of the action.
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		Crisis Management$139.99To begin this course, you will learn how to put the right people in place with a crisis management team and appropriate training. Then, you will learn how to identify and assess crisis risks, develop a response process, and gather appropriate resources. You will also learn how to respond to, document, and investigate crises; establish an emergency operations center; create a continuity plan; and recover from a crisis.
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		Microsoft 365 Excel: Online: Finalizing Workbooks$99.00In this course you will learn how to: use comments, manage worksheets, and change view options.
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		Windows 10: May 2019 Update: Getting Started$99.00In this course you will learn about the Windows 10 May 2019 Update and what it includes. You will also learn how to update Windows 10 to the May 2019 Update. and sign into Windows 10.
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		Being a Team Player$99.00Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies.
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		Microsoft 365 Word: Part 3: Collaborating on Documents$99.00Modify user information in a document Share a document Work with comments Compare document changes Review a document with tracked changes Merge document changes Coauthor documents
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		Beyond Workplace Politics: Using Social and Emotional Competencies$99.00Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy.
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		Microsoft 365 Outlook Part 1: Composing Messages$99.00Create an email message, check spelling and grammar, format message content, attach files and items to an email message, enhance an email message, and manage automatic message content.




































