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		Microsoft 365 Outlook: Online: Organizing Email$99.00In this course you will learn how to: manage folders, use categories, use viewing tools, and clean up messages.
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		Microsoft 365 Excel: Part 3: Exporting and Sourcing Data$99.00Export data Use data sources Use Microsoft Forms
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		NLP Tools for Real Life$139.99This course will teach you about anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and self-hypnosis.
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		Microsoft 365 SharePoint: User’s Guide$99.00In this course you will learn how to: Get started with SharePoint, Work with files, and Use advanced features.
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		Marketing for Small Businesses$99.00This course will teach you how marketing is different for small businesses, elements of a successful marketing message, what the marketing cycle looks like, how to build a marketing plan with the five P’s, how to market with social media, and how to create a marketing budget. You will also explore over 100 strategies and consider which ones are right for your small business.
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		Business Process Management$99.00To begin this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean, and Six Sigma are also covered.
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		Prospecting for Leads Like a Pro$139.99This course will teach you how to identify your target market, use a prospect dashboard, and set goals. You will also learn how to find prospects through networking, trade shows, lost accounts, and cold calls.
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		Microsoft 365 OneNote: Online: Working with Notes, Part One$99.00In this course you will learn how to: use formatting tools, and add images, tables, and other elements to a notebook.
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		Microsoft 365: 2021 Feature Updates$99.00By the end of this course, users should be comfortable using the new features of Word, Excel, PowerPoint, and Outlook that were released in 2021 for the desktop version of Microsoft 365.
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		Customer Service Training: Managing Customer Service$139.99In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard’s Situational Leadership II® model, servant leadership, and the five practices in James Kouzes and Barry Posner's “The Leadership Challenge.”
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		Microsoft Teams: Customizing Channels$99.00In this course you will learn how to customize channels, and add tabs and connectors to a channel.
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		Microsoft 365 Outlook Part 1: Working with Tasks and Notes$99.00Create and manage tasks, and manage notes.




































