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		Microsoft 365 OneNote: Online: Working with Notes, Part One$99.00In this course you will learn how to: use formatting tools, and add images, tables, and other elements to a notebook.
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		Risk Management$139.99In this course, you will learn about the seven R’s and four T’s that traditionally represent the key activities of risk management. This will give you a framework that you can customize for a single project, a department, or an entire company.
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		Story Marketing for Small Businesses$99.00This course covers the essential elements of a story marketing campaign, from a review of company message and brand, to the elements of good storytelling. The course leads participants through the steps of creating a marketing story — knowing your company, knowing and connecting with customers, and the story writing and editing process. This creates a clear and engaging path that will lead customers to your products and services and encourage them to respond to your call to action.
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		Active Listening$139.99In this course, you will learn what active listening is and what qualities active listeners have. You’ll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks.
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		Telemarketing: Using the Telephone as a Sales Tool$99.00In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. You’ll also learn how telemarketing can add to your sales strategy.
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		Cybersecurity 1: Fundamentals for Employees$99.00Starting with an understanding of the history and the current state of cyberattacks in terms of quantity and cost to business this course has the participant explore the various forms of cybercrime so they know how to recognize and defend against them at a company and an individual level. Further it explores the role of information obtained on social media platforms in these attacks and allows so the participant to understand what they should and should not be putting on these platforms. This ends with participants creating their own Personal Cybersecurity Plan.
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		Writing a Business Plan$139.99In this course, you will learn the essential steps for creating a business plan, including creating a first draft; identifying the audience; gathering information; researching; describing product plans; and marketing, sales, and accounting terms.
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		Microsoft 365 Excel: Part 2: Working with Graphical Objects$99.00Insert and modify graphical objects Layer and group graphical objects Incorporate SmartArt into your workbooks
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		Writing Reports and Proposals$139.99To begin this course, you will learn about the four stages of report writing: investigating, planning, writing, and revising. You’ll also learn about the ten steps of proposal writing, as well as using headings, adding visual aids, writing persuasively, and sourcing material.
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		Microsoft 365 Excel: Part 3: Exporting and Sourcing Data$99.00Export data Use data sources Use Microsoft Forms
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		Business Succession Planning: Developing and Maintaining a Succession Plan$139.99This course will teach you how to develop and maintain a succession plan with the SUCCESS model, which includes developing a system, identifying resources, creating risk assessments, developing action plans, implementing those plans, and evaluating the results.




































