- 
		Microsoft Sway: Getting Started with Sway$99.00In this course, you will learn how to launch Sway, create a new Sway project, create and manage cards, and manage Sway projects.
- 
		Microsoft 365 Outlook: Online: Using the People Workspace$99.00In this course you will learn how to: get started with the People workspace, work with contacts, and use contact lists.
- 
		Microsoft 365 OneNote: Online: Finalizing a Notebook$99.00In this course you will learn how to: use proofing tools, share and collaborate on notebooks, and work with notebook versions.
- 
		Microsoft 365 Word: Part 3: Adding Reference Marks and Notes$99.00Add captions to objects Insert cross-references Add bookmarks and hyperlinks Insert footnotes and endnotes Add citations Insert a bibliography
- 
		Windows 10: May 2019 Update: Windows Settings and Storage$99.00In this course you will learn how to use the updated Settings app, and use the updated Storage settings.
- 
		Employee Recognition: Appreciating Your Workforce$99.00Here you are going to learn just what an employee recognition program is all about. You’re going to consider who falls under the definition of an employee and then decide why you should provide recognition for them. You will also look at the types of recognition programs, how to lay the foundation for one, and then how to actually build, implement, and follow up on a program in your office.
- 
		Microsoft Teams: Customizing You Teams Experience$99.00In this course you will learn how to manage your Teams profile, manage teams, and add bots and apps to Teams.
- 
		Business Process Management$99.00To begin this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean, and Six Sigma are also covered.
- 
		Active Listening$139.99In this course, you will learn what active listening is and what qualities active listeners have. You’ll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks.
- 
		Intermediate Project Management$99.00In this course, you will focus on the last three stages of the project life cycle: planning, execution, and termination. This includes identifying tasks and resources; using scheduling techniques like the work breakdown structure, Gantt charts, and network diagrams; preparing a budget; executing a project; and controlling changes.




































