In this course you will learn how to: get started with the People workspace, work with contacts, and use contact lists.

In this course you will learn how to: manage folders, use categories, use viewing tools, and clean up messages.

Specific learning objectives include: how to write clearly, concisely, completely, and correctly; how to make sure words agree; how to recognize and use active voice; how to write proper sentences; how to use practical and inclusive language; how to use different punctuation marks; and, how to revise and proofread.