By the end of this course, users should be comfortable using the new features of Word, Excel, PowerPoint, and Outlook that were released in 2021 for the desktop version of Microsoft 365.

In this course you will learn how to get started with Skype for Business 2016, communicate with contacts, and update your status information.

In this course you will learn how to: get started with the People workspace, work with contacts, and use contact lists.

In this course you will learn how to: insert PivotTables, work with PivotTable data, and sort and filter PivotTable data.

You are going to have a good grasp of the interview process when you are done of this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, you’re going to learn how to pass your message along via a press release or media package. Libel and slander will come under consideration as well as various types of media outlets and the concept of a professional relationship with the media versus a personal one.

In this course you will learn how to use chat, and manage meetings and files.