In this course you will learn how to: create and send email messages, respond to email messages in different ways, add items to a message, and manage messages.

Learn how to clarify your message and how to present it, successfully communicate your message, and ensure your listeners hear what you want to get across to them with the Honing and Delivering Your Message course.

Customize the Outlook interface, and create and manage Quick Steps.

In this course, you will learn how to use commonly used selectors, child selectors, attribute selectors, and pseudo-selectors.