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Disability Awareness: Working with People with Disabilities
$139.99In this course, you will explore what the word “disabilities” means and what some common disabilities are. You will also explore stereotypes, misconceptions, and labels. Then, you will learn ways to encourage diversity, create an accessible workplace, make appropriate accommodations, and protect the privacy of your employees. -
Microsoft Teams: Getting Started
$99.00In this course you will learn how to, describe what Microsoft Teams is all about, use channels and post messages, and get help in Teams. -
Marketing and Sales
$99.00In this course, you will learn effective, low-cost, and non-cost strategies to improve sales, develop your company’s image, and build your bottom line. -
Microsoft 365 Excel: Part 1: Working with Data
$99.00Use formulas and functions Work with data, rows, and columns Sort and filter data -
Customer Service Training: Managing Customer Service
$139.99In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard’s Situational Leadership II® model, servant leadership, and the five practices in James Kouzes and Barry Posner's “The Leadership Challenge.” -
Microsoft 365 Excel: Part 2: Analyzing Data with PivotTables, Slicers, and PivotCharts
$99.00Create a PivotTable Filter data using slicers Analyze data using PivotCharts -
Beyond Workplace Politics: Using Social and Emotional Competencies
$99.00Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy. -
Workplace Violence: How to Manage Anger and Violence in the Workplace
$99.00In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe. -
Microsoft Skype for Business 2016: Joining Meetings and Calls
$99.00In this course you will learn how to set up a Skype meeting, participate in meetings, present content in meetings, and add interactivity to meetings. -
Microsoft Teams: Using Other Communication Tools
$99.00In this course you will learn how to use chat, and manage meetings and files.
