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Microsoft 365 Teams: Using Other Communication Tools
$99.00Use chat Make audio and video calls Use the Teams calendar to manage meetings Manage files -
Microsoft 365 Excel: Online: Adding Pictures and Shapes
$99.00In this course you will learn how to: insert pictures and shapes, and format shapes. -
Building a Brand on Social Media
$99.00In this course you will look at various social media platforms and how they can be melded into your business to promote your brand. Along the way you will learn how to decide who your audience is, how to handle negative feedback as well as how to develop a complete social media plan. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$139.99In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying “no,” giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.