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Customer Service Training: Managing Customer Service
$139.99In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard’s Situational Leadership II® model, servant leadership, and the five practices in James Kouzes and Barry Posner's “The Leadership Challenge.” -
Microsoft 365 Teams: Using Other Communication Tools
$99.00Use chat Make audio and video calls Use the Teams calendar to manage meetings Manage files -
Microsoft Teams: Customizing Channels
$99.00In this course you will learn how to customize channels, and add tabs and connectors to a channel. -
Microsoft Teams: Getting Started
$99.00In this course you will learn how to, describe what Microsoft Teams is all about, use channels and post messages, and get help in Teams. -
Purchasing and Procurement Basics
$99.00In this course, you will learn the basics of purchasing and procurement. You’ll receive an introduction to the supply chain, the purchasing cycle, and basic purchasing tools. You’ll also learn about the competitive bidding process, how to manage supplier performance, risk management techniques, and ways to build relationships. -
Microsoft 365 Excel: Part 2: Analyzing Data with Logical and Lookup Functions
$99.00Use text functions Use logical functions Use lookup functions Use date functions Use financial functions
