In this lesson you will learn how to customize contact groups, use recording features, and customize Skype for Business options.

At the end of this course, you will know about popular free online tools for small business owners, understand basic functions of Google Docs, Canva, Trello, Survey Monkey, and MailChimp, be able to select tools that meet or match your business needs, and know how to use these tools in your business.

This course demonstrates how various factors work together to ensure a company flourishes. Students will be guided through positioning and pricing, marketing, selling, negotiating, responding to RFQs, project management, team building, productivity, and strategic planning. Other courses that may be of interest to the student are Building Your Self Esteem and Assertiveness Skills, Business Leadership, Business Ethics in the Office, Creating a Positive Work Environment, and Getting Stuff Done - Personal Development Boot Camp.

In this course you will learn how to: use tags and symbols, add handwritten text to a note, and use OneNote’s highlighting tools.

In this course you will learn how to: get started with the People workspace, work with contacts, and use contact lists.