This course covers all the essential elements of corrective and preventive action, from identifying problems from customer complaints and internal audits and determining their significance through root cause analysis, to measuring the effectiveness of the action.

By the end of this course, users should be comfortable using the new features of Word, Excel, PowerPoint, and Outlook that were released in 2021 for the desktop version of Microsoft 365.

In this course you will learn how to use grouping elements, change the dimensions of a div block, and use the CSS box model to format your webpage.

After completion of this course, you should be able to explain what a data privacy plan will include, know the important terminology and legislation regarding data privacy, map the flow of data in an organization visually, understand and write an information request procedure, develop an internal data handling procedure, understand and write a data security policy, understand and write a personal data protection policy, adapt your current client privacy policy, develop a data breach procedure, decide on training solutions for data privacy, know the other necessary pieces of the data privacy plan and help your organization write, implement, and review a data privacy plan.