In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback.

In this course you will learn how to set up a Skype meeting, participate in meetings, present content in meetings, and add interactivity to meetings.

After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork.

In this course you will learn how to: format text and cells, align cell contents, use Find and Select tools, and apply conditional formatting.