This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills.

In this course you will learn how to: Add headers and footers to a document, Insert footnotes and endnotes, and Insert, modify, and format tables.

Define the basic page layout for a workbook Refine the page layout and apply print options

In this course you will learn how to: Apply character formatting, Create lists, Control paragraph layout, and Apply styles to text.

In this course you will learn how to: get started with the People workspace, work with contacts, and use contact lists.

Create forms Manipulate forms Convert form data