This course covers all the essential elements of corrective and preventive action, from identifying problems from customer complaints and internal audits and determining their significance through root cause analysis, to measuring the effectiveness of the action.

After you complete this course you will be able to: define ‘fake news’, recognize the difference between ‘fake news’ and objective reporting, understand the impacts of ‘fake news’ on your organization, examine proactive strategies and how they work, learn reactive strategies and why they are essential, discover opportunities for promotion and growth within ‘fake news’ , and create your own ‘fake news’ action plan.

In this course you will learn how to create and modify tables and charts.

In this course you will learn how to use automatic troubleshooting, use the Windows Update tool, and use updated Windows Security features.

Use text functions Use logical functions Use lookup functions Use date functions Use financial functions