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Overcoming Objections to Nail the Sale
$99.00In this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, like building credibility, being observant, and communicating well. -
Microsoft Teams: Communicating in Channels
$99.00In this course you will learn how to manage messages, do more with messages, manage files in a channel, and use the wiki. -
Microsoft Office 365: 2018 Feature Updates
$99.00By the end of this course, users should be comfortable using the new features released in 2018 for the desktop version of Microsoft Office 365, including features of Microsoft Word, Excel, PowerPoint, Outlook, Access, and Visio. -
Honing and Delivering Your Message
$99.00Learn how to clarify your message and how to present it, successfully communicate your message, and ensure your listeners hear what you want to get across to them with the Honing and Delivering Your Message course. -
The Professional Supervisor
$139.99In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adair’s action-centered leadership model, Paul Hersey and Ken Blanchard’s Situational Leadership II® model, and Velsoft’s signature leadership assessment. -
Facilitation Skills
$139.99In this course, you will learn what facilitation is, skills that a facilitator should have, and the different skill levels of a facilitator. Then, you will learn some basic facilitation techniques, including ground rules, differentiating between content and process, bringing divergent and convergent thinking together, degrees of support, managing difficult participants, building sustainable agreements, and more. Supporting skills, such as communication, feedback, and team building, are also covered. -
Giving Effective Feedback
$99.00In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback. -
Microsoft 365 SharePoint: Adding and Configuring Libraries, Apps, Lists, and Pages
$99.00In this course you will learn how to: Configure document libraries, and Add libraries, apps, lists, and pages to your site. -
Writing for the Web
$99.00This course will teach you how to design and structure web writing, create eye-catching headlines, develop user-friendly websites, add audio and video to your writing, and leverage search engine optimization to get noticed.
