This course covers all the essential elements of corrective and preventive action, from identifying problems from customer complaints and internal audits and determining their significance through root cause analysis, to measuring the effectiveness of the action.

In this course, you’ll learn what intrapreneurship is all about. You will learn about the history and culture of intrapreneurship and assess your own intrapreneurial qualities. You’ll also explore different ways that you can contribute to the intrapreneurial process. As well, you’ll learn how to develop, screen, sell, and implement your ideas.

Manage workbook properties Record, create and edit a macro Create and use a template Use data validation in a workbook

In this lesson you will learn how to customize contact groups, use recording features, and customize Skype for Business options.

In this course you will learn how to use the updated Settings app, and use the updated Storage settings.