In this course you will learn how to: use proofing tools, share and collaborate on notebooks, and work with notebook versions.

This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills.

This course will ensure that all staff members understand the importance and use of progressive discipline. It starts by examining ways to minimizing disciplinary issues and after defining discipline, discipline policies and progressive discipline, it gives hands-on experience with verbal warnings, written warnings, performance improvement plans and termination, using thought exercises and scenarios.

In this course you will learn how to customize channels, and add tabs and connectors to a channel.

In this course you will learn how to use automatic troubleshooting, use the Windows Update tool, and use updated Windows Security features.