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Building Relationships for Success in Sales
$99.00This course will teach you how to leverage customer-focused selling, identify what influences relationships, expand your communication skills, manage your body language, develop a professional handshake, and grow your network. -
Microsoft 365 Teams: Customizing Your Teams Experience
$99.00Manage your Teams profile Manage teams Add bots and apps to Teams -
Microsoft 365 Excel: Part 3: Excel Online
$99.00How to access and use Excel Online Features that differ between Excel Online and the Excel desktop application -
Microsoft 365 Excel: Part 3: Worksheet Automation
$99.00Manage workbook properties Record, create and edit a macro Create and use a template Use data validation in a workbook -
Microsoft Teams: Getting Started
$99.00In this course you will learn how to, describe what Microsoft Teams is all about, use channels and post messages, and get help in Teams. -
Generation Gap: Closing the Gap in the Workplace
$139.99During this course, you will consider whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. You will learn about the various types of generations and how human resource practices can bridge the gap. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$139.99In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying “no,” giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Hiring for Success: Behavioral Interviewing Techniques
$99.00This course will take you through the hiring process from start to finish, including cost analysis, position profiles, finding candidates, screening resumes, testing candidates, interviewing (including different types of questions), evaluating responses, and reference checks. You will also learn about some of the problems commonly encountered in the hiring process and how to overcome them. -
Getting Started with Microsoft 365: File Storage and Collaboration
$99.00Store files and collaborate with OneDrive for Business Manage an organization’s activity with Delve
