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		Writing Reports and Proposals$139.99To begin this course, you will learn about the four stages of report writing: investigating, planning, writing, and revising. You’ll also learn about the ten steps of proposal writing, as well as using headings, adding visual aids, writing persuasively, and sourcing material.
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		Microsoft Skype for Business 2016: Working with Messages and Contacts$99.00In this course you will learn how to send instant messages and use related features, manage contacts, and customize the contacts view.
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		From Boss to Leader$99.00After completing this course, participants will know the characteristics of bad bosses and good leaders, understand how those who hold management positions can develop into good leaders, know the elements of leading by example, understand the importance of good communication and effective feedback, and know how to use emotional intelligence.
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		Working Smarter: Using Technology to Your Advantage$139.99In this course, you’ll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered.
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		Microsoft 365 Word: Part 3: Simplifying and Managing Long Documents$99.00Add cover pages and blank pages to a document Insert an index Insert a table of contents Insert ancillary tables, such as tables of figures and authorities Manage document outlines Create master and subdocuments
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		Developing a Training Needs Analysis$99.00This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action.
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		Microsoft 365 Excel: Part 1: Customizing the Excel Environment$99.00Customize general, language, formula, proofing, and saving options Use Excel’s version control features Customize the ribbon and the Quick Access toolbar Customize the functionality of Excel by enabling add-ins Customize advanced and Trust Center options




































