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Risk Management
$139.99In this course, you will learn about the seven R’s and four T’s that traditionally represent the key activities of risk management. This will give you a framework that you can customize for a single project, a department, or an entire company. -
Microsoft 365 Teams: Customizing Your Teams Experience
$99.00Manage your Teams profile Manage teams Add bots and apps to Teams -
Crisis Management
$139.99To begin this course, you will learn how to put the right people in place with a crisis management team and appropriate training. Then, you will learn how to identify and assess crisis risks, develop a response process, and gather appropriate resources. You will also learn how to respond to, document, and investigate crises; establish an emergency operations center; create a continuity plan; and recover from a crisis. -
Conducting Effective Performance Reviews
$99.00This in-depth course will cover the entire performance management process, various types of performance reviews, goal setting, feedback strategies, coaching tips, techniques for handling performance problems, and ways to maintain performance. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$139.99In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying “no,” giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Microsoft 365 Word: Online: Formatting Text and Paragraphs
$99.00In this course you will learn how to: Apply character formatting, Create lists, Control paragraph layout, and Apply styles to text. -
Introduction to HTML and CSS Coding: Getting Started with CSS
$99.00In this course you will learn how to add the "style" tag to the HTML code, add colors to elements with CSS, and use identifiers to select elements to style. -
Getting Started with Microsoft 365: Managing Users
$99.00Get started as an administrator Manage users, groups, and resources in Microsoft 365 -
Microsoft Teams: Communicating in Channels
$99.00In this course you will learn how to manage messages, do more with messages, manage files in a channel, and use the wiki. -
Microsoft Teams: Using Other Communication Tools
$99.00In this course you will learn how to use chat, and manage meetings and files. -
Microsoft 365 Excel: Part 2: Enhancing Workbooks
$99.00Customize workbooks Manage themes Protect files Prepare a workbook for audiences
