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		Microsoft Skype for Business 2016: Getting Started$99.00In this course you will learn how to get started with Skype for Business 2016, communicate with contacts, and update your status information.
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		Customer Service Training: Managing Customer Service$139.99In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard’s Situational Leadership II® model, servant leadership, and the five practices in James Kouzes and Barry Posner's “The Leadership Challenge.”
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		Microsoft 365 PowerPoint Online: Developing a PowerPoint Presentation$99.00In this course you will learn how to: Build a presentation, Edit text and objects, and Format text and paragraphs.
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		Microsoft Teams: Using Other Communication Tools$99.00In this course you will learn how to use chat, and manage meetings and files.
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		Introduction to Microsoft Power BI: A Closer Look at Visualizations$99.00In this course you will learn how to create and manage the following types of visualizations: matrixes, tables, charts,maps, gauges, cards, KPIs, and slicers.
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		Microsoft Teams: Customizing You Teams Experience$99.00In this course you will learn how to manage your Teams profile, manage teams, and add bots and apps to Teams.




































