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		Telemarketing: Using the Telephone as a Sales Tool$99.00In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. You’ll also learn how telemarketing can add to your sales strategy.
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		Windows 10: May 2019 Update: Getting Started$99.00In this course you will learn about the Windows 10 May 2019 Update and what it includes. You will also learn how to update Windows 10 to the May 2019 Update. and sign into Windows 10.
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		Purchasing and Procurement Basics$99.00In this course, you will learn the basics of purchasing and procurement. You’ll receive an introduction to the supply chain, the purchasing cycle, and basic purchasing tools. You’ll also learn about the competitive bidding process, how to manage supplier performance, risk management techniques, and ways to build relationships.
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		Microsoft 365 PowerPoint Online: Getting Started$99.00In this course you will learn how to: Get started with PowerPoint Online, Create, edit, and view presentations, and Get help in PowerPoint Online.
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		Goal Setting$139.99In this course, you will create your personal vision, identify your values, and make a bucket list. From there, you’ll create goals with SPIRIT, set up support systems, learn how to deal with setbacks, and identify ways to get started on your journey right now.
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		Microsoft Skype for Business 2016: Joining Meetings and Calls$99.00In this course you will learn how to set up a Skype meeting, participate in meetings, present content in meetings, and add interactivity to meetings.
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		Project Management: All You Need to Know$99.00Upon completion of this course you will have developed valuable new skills that will allow you to competently manage a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the project life cycle and project planning documents. You’ll learn about communications and how to deal changes and project tracking and also how to conduct status meetings. The course wraps up with a look at closing your project.
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		Conflict Resolution: Dealing With Difficult People$139.99In this course, you will learn the benefits of conflict, techniques for getting to the heart of the matter, anger and stress management tips, and ways to improve your own attitude. You’ll also learn a practical three-step model that will help you resolve conflict in a positive manner.
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		Using Activities to Make Training Fun$139.99In this course, you will explore different types of games, including icebreakers, energizers, simulations, and case studies. You will also learn how to get buy-in, deal with reluctant participants, troubleshoot games, and create your own games. To top things off, we will give you four activities that you can customize and re-use in your own training sessions.




































