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		Microsoft Sway: Graphics and Design$99.00In this course you will learn how to work with images, customize image display, and set design options.
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		Conflict Resolution: Dealing With Difficult People$139.99In this course, you will learn the benefits of conflict, techniques for getting to the heart of the matter, anger and stress management tips, and ways to improve your own attitude. You’ll also learn a practical three-step model that will help you resolve conflict in a positive manner.
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		Microsoft 365 Excel: Part 1: Printing Workbook Contents$99.00Define the basic page layout for a workbook Refine the page layout and apply print options
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		NLP Tools for Real Life$139.99This course will teach you about anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and self-hypnosis.
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		Business Process Management$99.00To begin this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean, and Six Sigma are also covered.
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		Developing a Safety Procedures Manual$99.00This course helps you craft a usable manual for your workplace, or for whatever situation you require one. You will learn about safety procedures and safety procedures templates. Also, this course introduces you to how to organize the steps in a procedure and construct a flowchart. Brainstorming allows you to gather information and you will also look at guidelines for writing procedures and learn about communication aids.
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		Microsoft 365 Outlook: Online: Using the Calendar Workspace$99.00In this course you will learn how to: get started with the Calendar workspace, work with events, use the Event window, and use shared calendars.
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		Code of Conduct: Setting the Tone for Your Workplace$99.00Over the duration of this course, you will learn the whys and whats of a workplace code of conduct. You learn why they are needed, who they apply to, how to develop and implement one, and how to train employees on it.
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		Being a Team Player$99.00Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies.




































