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Microsoft Sway: Working with Text and Images
$99.00In this course you will learn how to format text, and add media to a Sway project. -
Influence and Persuasion
$99.00In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You’ll also receive an introduction to basic neuro linguistic programming techniques. -
Meeting Management: The Art of Making Meetings Work
$139.99In this course, you will learn how to prepare for meetings, develop agendas, lead a meeting, differentiate between process and content, use facilitation skills in a meeting, and manage difficult participants. -
Problem Solving and Decision Making
$99.00In this course, you will learn a three-phase problem solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions. -
Microsoft 365 SharePoint: Creating a New Site
$99.00In this course you will learn how to: Create, customize, and design a SharePoint site. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$139.99In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying “no,” giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Microsoft 365 Excel: Part 1: Getting Started
$99.00Identify the basic components of Excel Create a basic worksheet Get help in Excel 365 -
Microsoft 365 Excel: Online: Finalizing Workbooks
$99.00In this course you will learn how to: use comments, manage worksheets, and change view options.