In this course you will learn how to navigate the updated Start menu, use the updated taskbar and Action Center, use themes and emojis, and use the updated clipboard settings.

Customize reading options, work with attachments, and manage your message responses

In this lesson you will learn how to customize contact groups, use recording features, and customize Skype for Business options.

This course will ensure that training personnel have the skills to develop eLearning courses. It starts by outlining the common elements of common instructional design models and summarizing the common elements of eLearning development. Then each element is explored and practiced to gain practical skills in eLearning development. This includes creating an organizational needs assessment; writing measurable learning objectives; determining assessment types; creating a rubric for an eLearning assignments; using Universal Design for Learning, supporting LGBTQ2+ learners, accessibility standards, and media standards; establishing eLearning activities; creating a storyboard; choosing an eLearning authoring tool and LMS; and evaluating at each level of Kirkpatrick’s Levels of Evaluation, including determining return on expectation for impact evaluation.