Create and format tables Modify tables Use table references

In this lesson you will learn how to customize contact groups, use recording features, and customize Skype for Business options.

Customize workbooks Manage themes Protect files Prepare a workbook for audiences

This course covers all the essential elements of corrective and preventive action, from identifying problems from customer complaints and internal audits and determining their significance through root cause analysis, to measuring the effectiveness of the action.

Navigate the Outlook interface, perform basic email functions, and use Outlook help.