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Customer Service Training: Managing Customer Service
$139.99In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard’s Situational Leadership II® model, servant leadership, and the five practices in James Kouzes and Barry Posner's “The Leadership Challenge.” -
Windows 10: May 2019 Update: Windows Settings and Storage
$99.00In this course you will learn how to use the updated Settings app, and use the updated Storage settings. -
Developing a High Reliability Organization
$99.00You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles. -
Microsoft 365 Excel: Part 3: Auditing and Error Checking
$99.00Tracing cells Error checking Evaluating formulas and using the Watch Window Data List Outlines -
Microsoft Teams: Getting Started
$99.00In this course you will learn how to, describe what Microsoft Teams is all about, use channels and post messages, and get help in Teams. -
Getting Started with Microsoft 365: Managing Security
$99.00Manage domains Monitor Microsoft 365 security and compliance -
