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Vendor Management Essentials
$99.00This course will take you through a Vendor Management process including outlining a Vendor Policy Document, developing Vendor Key Performance Indicators, assessing of potential vendor risk, describing components of a vendor contract, and monitoring the performance and relationship of vendors using questionnaires, form and auditing. -
Microsoft 365 Outlook Part 1: Composing Messages
$99.00Create an email message, check spelling and grammar, format message content, attach files and items to an email message, enhance an email message, and manage automatic message content. -
Customer Service Training: Managing Customer Service
$139.99In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard’s Situational Leadership II® model, servant leadership, and the five practices in James Kouzes and Barry Posner's “The Leadership Challenge.” -
Microsoft 365 Excel: Part 2: Enhancing Workbooks
$99.00Customize workbooks Manage themes Protect files Prepare a workbook for audiences -
Lean Process Improvement
$99.00This course will teach you the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). Then, you will learn about tools to perform continuous improvement in your organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and Lean data mapping methods. -
Microsoft 365 Teams: Customizing Your Teams Experience
$99.00Manage your Teams profile Manage teams Add bots and apps to Teams -
Microsoft 365 Outlook: Online: Using the Calendar Workspace
$99.00In this course you will learn how to: get started with the Calendar workspace, work with events, use the Event window, and use shared calendars. -
Human Resources Training: HR for the Non-HR Manager
$99.00This course will introduce you to basic human resource functions, including hiring, orientation, training, performance management, diversity, privacy, and disciplinary issues.
