In this course you will learn how to send instant messages and use related features, manage contacts, and customize the contacts view.

After you complete this course, you will be able to, define creativity, identify the characteristics of a creative person, develop your creativity, understand the importance of creativity in the workplace, identify the benefits of creativity in the workplace, examine creative corporate cultures, foster creativity in the workplace, and apply brainstorming techniques.

In this course you will learn how to: manage folders, use categories, use viewing tools, and clean up messages.

Create and format tables Modify tables Use table references