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		Microsoft 365 SharePoint: Adding and Configuring Libraries, Apps, Lists, and Pages$99.00In this course you will learn how to: Configure document libraries, and Add libraries, apps, lists, and pages to your site.
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		Conflict Resolution: Dealing With Difficult People$139.99In this course, you will learn the benefits of conflict, techniques for getting to the heart of the matter, anger and stress management tips, and ways to improve your own attitude. You’ll also learn a practical three-step model that will help you resolve conflict in a positive manner.
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		Crisis Management$139.99To begin this course, you will learn how to put the right people in place with a crisis management team and appropriate training. Then, you will learn how to identify and assess crisis risks, develop a response process, and gather appropriate resources. You will also learn how to respond to, document, and investigate crises; establish an emergency operations center; create a continuity plan; and recover from a crisis.
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		Microsoft 365 Outlook Part 1: Reading and Responding to Messages$99.00Customize reading options, work with attachments, and manage your message responses
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		Critical Thinking$99.00In this course, you’ll learn what critical thinking is all about, what characteristics a critical thinker has, and what skills you may want to work on. Then, you’ll work your way through a seven-step critical thinking model. Supporting skills, such as asking good questions, applying common sense, and thinking creatively, are also covered.
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		Growth Hacking$99.00In this one-day course, you will learn how to: identify the growth hacking mindset, recognize the differences between growth hacking and marketing, identify the customer need your business can fill, create and implement product placement and services to fit the need, learn and practice techniques of growth hacking, review and practice growth marketing strategies, identify the essentials of conversion and optimization, and create your own growth hacking plan.
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		Writing a Business Plan$139.99In this course, you will learn the essential steps for creating a business plan, including creating a first draft; identifying the audience; gathering information; researching; describing product plans; and marketing, sales, and accounting terms.
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		Introduction to Microsoft Power BI: Getting Started$99.00In this course you will learn how to describe the components of Power BI, work with Power BI files, connect to data sources with the Power BI desktop client, create a report and visualizations, and work with visualizations.
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		Workplace Health and Safety: The Supervisor’s Role and Responsibilities$99.00This course will help you learn about various aspects of a supervisor’s role in organizational health and safety, including: the employer’s responsibility to display due diligence; the three rights of workers; the responsibilities and roles of supervisors and workers; the role of the health and safety committee; the responsibilities of supervisors and workers in hazard identification, assessment and control, safety and health inspections, and accident reporting and investigation; the necessary health and safety training for employees; the importance of communicating health and safety information; and how to create an employee orientation checklist.
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		Microsoft Skype for Business 2016: Working with Messages and Contacts$99.00In this course you will learn how to send instant messages and use related features, manage contacts, and customize the contacts view.
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		Microsoft 365 OneNote: Online: Finalizing a Notebook$99.00In this course you will learn how to: use proofing tools, share and collaborate on notebooks, and work with notebook versions.




































