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		Communications for Small Business Owners$99.00If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components.
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		Telemarketing: Using the Telephone as a Sales Tool$99.00In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. You’ll also learn how telemarketing can add to your sales strategy.
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		Mobbing in the Workplace$99.00After this course, you will be able to identify mobbing and how it differs from individual bullying, know why and how it occurs, know how it impacts the person targeted and the organization, know what actions to take if you are being mobbed, know how to avoid targeting someone, and know what action to take as an organization to stop mobbing before it starts
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		Microsoft Skype for Business 2016: Joining Meetings and Calls$99.00In this course you will learn how to set up a Skype meeting, participate in meetings, present content in meetings, and add interactivity to meetings.
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		Creating a Positive Work Environment$99.00Here you will learn how to recognize a positive work environment and understand the key elements that are needed to create one. You will also discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way you will be shown the importance of effective workplace relationships in creating and maintaining a positive environment at work. You will also reveal your personal strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict.
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		Mastering The Interview$139.99In this course, you will learn how to prepare for and participate in a job interview. We’ll share the types of questions to expect, as well as the questions that you should think about asking. You will also learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up after an interview.
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		Windows 10: May 2019 Update: Navigation, Productivity, and Customization$99.00In this course you will learn how to navigate the updated Start menu, use the updated taskbar and Action Center, use themes and emojis, and use the updated clipboard settings.
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		Microsoft 365 PowerPoint Online: Working with Images and Shapes$99.00In this course you will learn how to: Insert graphics, Modify and format objects, and Adjust image appearance
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		Hiring for Success: Behavioral Interviewing Techniques$99.00This course will take you through the hiring process from start to finish, including cost analysis, position profiles, finding candidates, screening resumes, testing candidates, interviewing (including different types of questions), evaluating responses, and reference checks. You will also learn about some of the problems commonly encountered in the hiring process and how to overcome them.
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		Microsoft 365 Excel: Online: Formatting a Worksheet$99.00In this course you will learn how to: format text and cells, align cell contents, use Find and Select tools, and apply conditional formatting.




































