Customize the Outlook interface, and create and manage Quick Steps.

In this course you will learn how to: use proofing tools, share and collaborate on notebooks, and work with notebook versions.

This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills.

Create and update contacts, and view and organize contacts.