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Intermediate Project Management
$99.00In this course, you will focus on the last three stages of the project life cycle: planning, execution, and termination. This includes identifying tasks and resources; using scheduling techniques like the work breakdown structure, Gantt charts, and network diagrams; preparing a budget; executing a project; and controlling changes. -
Customer Service Training: Managing Customer Service
$139.99In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard’s Situational Leadership II® model, servant leadership, and the five practices in James Kouzes and Barry Posner's “The Leadership Challenge.” -
Getting Started with Microsoft 365
$99.00Navigate your account Find help and change your account settings Use desktop apps with Microsoft 365 -
Microsoft Teams: Communicating in Channels
$99.00In this course you will learn how to manage messages, do more with messages, manage files in a channel, and use the wiki. -
Microsoft 365 OneNote: Online: Working with Notes, Part One
$99.00In this course you will learn how to: use formatting tools, and add images, tables, and other elements to a notebook. -
Microsoft 365 Excel: Online: Adding Pictures and Shapes
$99.00In this course you will learn how to: insert pictures and shapes, and format shapes.
