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Customer Service Training: Managing Customer Service
$139.99In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard’s Situational Leadership II® model, servant leadership, and the five practices in James Kouzes and Barry Posner's “The Leadership Challenge.” -
Stress Management
$139.99This course will teach you some different ways to look at stress, ways to take care of yourself to reduce the stress that you feel, and coping techniques. You will also learn some time management and organizational tips to help you work smarter. -
Microsoft 365 Excel: Part 3: Exporting and Sourcing Data
$99.00Export data Use data sources Use Microsoft Forms -
Microsoft 365 Outlook Part 1: Customizing the Outlook Environment
$99.00Customize the Outlook interface, and create and manage Quick Steps. -
Microsoft Sway: Graphics and Design
$99.00In this course you will learn how to work with images, customize image display, and set design options.
