After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork.

Over the duration of this course, you will learn the whys and whats of a workplace code of conduct. You learn why they are needed, who they apply to, how to develop and implement one, and how to train employees on it.

In this course you will learn how to: get started with the People workspace, work with contacts, and use contact lists.

Export data Use data sources Use Microsoft Forms

Use chat Make audio and video calls Use the Teams calendar to manage meetings Manage files

In this course you will learn how to: manage folders, use categories, use viewing tools, and clean up messages.