Manage messages using tags, flags, and other commands, and organize messages using folders.

After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork.

In this lesson you will learn how to customize contact groups, use recording features, and customize Skype for Business options.

Manage your Teams profile Manage teams Add bots and apps to Teams

In this course you will learn how to get started with Skype for Business 2016, communicate with contacts, and update your status information.