In this course you will learn how to send instant messages and use related features, manage contacts, and customize the contacts view.

At the end of this workshop, you will: understand the importance of diversity, equity, and inclusion for workspaces; be able to describe and analyze key issues of diversity, equity and inclusion in one’s work environments and community; grasp the power of diversity as a tool for creativity, and productive collaboration in the workspace; have the opportunity to share elements of one’s culture with others; and learn that norms and practices one thinks are universal may be culturally dependent.

In this lesson you will learn how to customize contact groups, use recording features, and customize Skype for Business options.

In this course you will learn how to, describe what Microsoft Teams is all about, use channels and post messages, and get help in Teams.