At the end of this course, you will know about popular free online tools for small business owners, understand basic functions of Google Docs, Canva, Trello, Survey Monkey, and MailChimp, be able to select tools that meet or match your business needs, and know how to use these tools in your business.

Over the duration of this course, you will learn the whys and whats of a workplace code of conduct. You learn why they are needed, who they apply to, how to develop and implement one, and how to train employees on it.

Create an email message, check spelling and grammar, format message content, attach files and items to an email message, enhance an email message, and manage automatic message content.

In this course you will learn how to send instant messages and use related features, manage contacts, and customize the contacts view.

You are going to learn about people who attend trade shows and how to interact with them. You are also going to learn about the importance of pre-show promotion and then follow up afterwards. These topics will be explored in great depth as they get broken down into areas such as creating good opening lines and good conversations, targeted promotional giveaways, booth behavior, and prospecting activities.

In this course you will learn how to: use comments, manage worksheets, and change view options.

In this course you will learn how to: Build a presentation, Edit text and objects, and Format text and paragraphs.