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Microsoft Skype for Business 2016: Customizing Skype for Business
$99.00In this lesson you will learn how to customize contact groups, use recording features, and customize Skype for Business options. -
Microsoft 365 Outlook Part 1: Composing Messages
$99.00Create an email message, check spelling and grammar, format message content, attach files and items to an email message, enhance an email message, and manage automatic message content. -
Microsoft 365 Word: Online: Getting Started
$99.00In this course you will learn how to: Get started with Word Online, Manage documents, Work with text, Find and replace text, Change view options, and Get help in Word Online. -
Microsoft 365 Excel: Part 3: Auditing and Error Checking
$99.00Tracing cells Error checking Evaluating formulas and using the Watch Window Data List Outlines -
Environmental Sustainability: A Practical Approach to Greening Your Organization
$99.00Here you will learn how to draft an Environmental Management System that can be applied to your organization. Along the way you will understand the term ‘greenwashing’ and how to avoid it. You will know the six key performance indicator areas as defined by the Eco-Management and Audit Scheme and will be able to determine Environmental Impacts and Aspects within an organization then how to set objectives and targets for significant impacts. -
Change Management: Change and How to Deal With It
$139.99Some people enjoy the opportunities and excitement that change brings. Others, however, have a harder time adapting. To complicate matters, our feelings often depend on the situation. This course will teach you how to manage change in a positive way. -
Creating Winning Webinars: Getting Your Message Out
$99.00This course is going to teach you to understand what webinars are and why they are important. You will also learn best practices for implementation and development of webinars. You are going to learn the appropriate structure and platform for your webinar and also how to outline a webinar. -
Knowledge Management
$99.00In this course, you will learn what knowledge is, what knowledge management is, how tacit and explicit knowledge are different, and the business benefits that knowledge management can bring. Then, you will learn about the knowledge management mix (which includes people, technology, and process) as well as a four step process for building your knowledge management framework. You will also learn about four knowledge management models: Bukowitz and Williams’ KM Process Framework, Gamble and Blackwell’s knowledge management matrix, Botha’s process model, and Nonaka and Takeuchi’s spiral model. Implementation aspects, such as knowledge management teams, post-mortem plans, KMBOKs, Chief Knowledge Officers, and pilot programs, are covered as well.
