This course will take you through a Vendor Management process including outlining a Vendor Policy Document, developing Vendor Key Performance Indicators, assessing of potential vendor risk, describing components of a vendor contract, and monitoring the performance and relationship of vendors using questionnaires, form and auditing.

In this course you will learn how to: manage folders, use categories, use viewing tools, and clean up messages.

Manage messages using tags, flags, and other commands, and organize messages using folders.