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CRM: An Introduction to Customer Relationship Management
$99.00This course will teach you how to make a decision about the need for CRM, the benefits of CRM, and how to coordinate the base requirements for a CRM undertaking. -
Microsoft 365 SharePoint: User’s Guide
$99.00In this course you will learn how to: Get started with SharePoint, Work with files, and Use advanced features. -
Getting Started with Microsoft 365: File Storage and Collaboration
$99.00Store files and collaborate with OneDrive for Business Manage an organization’s activity with Delve -
Microsoft 365 Teams: Customizing Your Teams Experience
$99.00Manage your Teams profile Manage teams Add bots and apps to Teams -
Microsoft 365 Excel: Part 2: Working with Graphical Objects
$99.00Insert and modify graphical objects Layer and group graphical objects Incorporate SmartArt into your workbooks -
Diversity Training: Celebrating Diversity in the Workplace
$99.00In this course, you will learn what diversity means and what some of its related terms are. You’ll also consider how your world has changed and how stereotypes impact people. Then, you’ll learn how to use the four cornerstones of diversity and the STOP technique to encourage a diverse workplace. You will also learn how to manage for diversity and deal with discrimination issues. -
Unconscious Bias
$99.00This course covers the definition of unconscious bias, the importance of acknowledging and addressing unconscious bias in the workplace and personal settings, how to identify potential biases in personal and workplace settings, how to engage the Five Rs of reducing unconscious bias, and the development of plans and policies to reduce personal and workplace unconscious biases. -
Microsoft 365 Outlook Part 1: Managing Your Messages
$99.00Manage messages using tags, flags, and other commands, and organize messages using folders. -
Meeting Management: The Art of Making Meetings Work
$139.99In this course, you will learn how to prepare for meetings, develop agendas, lead a meeting, differentiate between process and content, use facilitation skills in a meeting, and manage difficult participants.
