After completing this course, participants will know the characteristics of bad bosses and good leaders, understand how those who hold management positions can develop into good leaders, know the elements of leading by example, understand the importance of good communication and effective feedback, and know how to use emotional intelligence.

Use chat Make audio and video calls Use the Teams calendar to manage meetings Manage files

This course demonstrates how various factors work together to ensure a company flourishes. Students will be guided through positioning and pricing, marketing, selling, negotiating, responding to RFQs, project management, team building, productivity, and strategic planning. Other courses that may be of interest to the student are Building Your Self Esteem and Assertiveness Skills, Business Leadership, Business Ethics in the Office, Creating a Positive Work Environment, and Getting Stuff Done - Personal Development Boot Camp.

In this course you will learn how to: Create, modify, and format SmartArt.

In this course you will learn how to get started with Skype for Business 2016, communicate with contacts, and update your status information.

Office apps that come with your subscription Services included with your subscription