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Training with Visual Storytelling
$99.00In this course, you will learn how to use storytelling to engage the hearts and minds of your audience. We’ll cover the essential elements of a successful story as well as a variety of storyboarding and graphic design tools. After you complete this course, you’ll be ready to create engaging, compelling training sessions that inspire your students. -
Orientation Handbook: Getting Employees Off to a Good Start
$139.99In this course, you will learn why orientation is so important. You will learn about the four components of employee commitment as well as the commitment curve. You will also learn how to develop successful orientation and training programs. -
Customer Service Training: Managing Customer Service
$139.99In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard’s Situational Leadership II® model, servant leadership, and the five practices in James Kouzes and Barry Posner's “The Leadership Challenge.” -
Influence and Persuasion
$99.00In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You’ll also receive an introduction to basic neuro linguistic programming techniques. -
Generation Gap: Closing the Gap in the Workplace
$139.99During this course, you will consider whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. You will learn about the various types of generations and how human resource practices can bridge the gap. -
Microsoft 365 Outlook Part 1: Working with Tasks and Notes
$99.00Create and manage tasks, and manage notes. -
Introduction to HTML and CSS Coding Part 2: Responsive Web Design
$99.00In this course, you will learn how to use flexible layouts, media queries, and flexible media. -
Microsoft 365 OneNote: Online: Finalizing a Notebook
$99.00In this course you will learn how to: use proofing tools, share and collaborate on notebooks, and work with notebook versions. -
Introduction to HTML and CSS Coding Part 2: Performance and Organization
$99.00In this course you will learn about strategy and structure, object-oriented CSS, scalable and modular architecture for CSS, and reusable code.