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CRM: An Introduction to Customer Relationship Management
$99.00This course will teach you how to make a decision about the need for CRM, the benefits of CRM, and how to coordinate the base requirements for a CRM undertaking. -
Selling Smarter
$99.00In this course, you will learn why consultative and customer-focused selling are so important. You’ll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients. -
Identifying and Combatting Fake News
$99.00After you complete this course you will be able to: define ‘fake news’, recognize the difference between ‘fake news’ and objective reporting, understand the impacts of ‘fake news’ on your organization, examine proactive strategies and how they work, learn reactive strategies and why they are essential, discover opportunities for promotion and growth within ‘fake news’ , and create your own ‘fake news’ action plan. -
Safety in the Workplace
$99.00This course will teach you how to create a safety culture in your organization by developing a safety committee, identifying and resolving hazards, taking proactive safety measures, developing a safety plan, and reviewing your safety program. You will also learn how to respond to, document, and investigate safety incidents. -
Microsoft 365 Excel: Online: Formatting a Worksheet
$99.00In this course you will learn how to: format text and cells, align cell contents, use Find and Select tools, and apply conditional formatting. -
Microsoft 365 SharePoint: Creating a New Site
$99.00In this course you will learn how to: Create, customize, and design a SharePoint site. -
Microsoft 365 Excel: Part 3: Exporting and Sourcing Data
$99.00Export data Use data sources Use Microsoft Forms -
Microsoft 365 Excel: Part 2: Working with Graphical Objects
$99.00Insert and modify graphical objects Layer and group graphical objects Incorporate SmartArt into your workbooks -
Managing the Virtual Workplace
$99.00This course will teach managers and supervisors how to prepare employees for the virtual workplace, create telework programs, build virtual teams, leverage technology, and overcome cultural barriers.
