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Microsoft 365 Outlook Part 1: Managing Your Contacts
$99.00Create and update contacts, and view and organize contacts. -
Introduction to Microsoft Power BI: Working with Data
$99.00In this course you will learn how to transform and sanitize data, use the Query Editor, model data, and manage relationships. -
Women and Leadership: Owning Your Strengths and Skills
$99.00At the end of this course you will understand a brief history and evolution of women and leadership. You will recognize leadership barriers, how to handle them, and use them to create benefits. You will know about social and emotional intelligence, and self-awareness. You will be able to develop a basic vision and brand for your leadership and understand essential leadership skills. You will also examine decision making and create a workplace philosophy statement and action plan. -
Meeting Management: The Art of Making Meetings Work
$139.99In this course, you will learn how to prepare for meetings, develop agendas, lead a meeting, differentiate between process and content, use facilitation skills in a meeting, and manage difficult participants. -
Balanced Scorecard Basics
$139.99You will begin this course by learning what the balanced scorecard is and what types of organizations it is most useful for. Then, you will review some sample scorecards, strategy maps, and tactical action plans. You will also learn how to develop your organization’s mission, vision, and values (which form the basis for the balanced scorecard); a project vision statement; plans to implement the scorecard; and balanced scorecard teams. -
Customer Service Training: Critical Elements of Customer Service
$139.99This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon. -
Corrective Action
$99.00This course covers all the essential elements of corrective and preventive action, from identifying problems from customer complaints and internal audits and determining their significance through root cause analysis, to measuring the effectiveness of the action. -
Introduction to HTML and CSS Coding Part 2: How to Position Content
$99.00In this course, you will learn about positioning content with floats, clearing and containing floats, positioning with inline-block, and clearing white-space when using inline-block. -
Communication Strategies
$139.99This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.
