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Corrective Action
$99.00This course covers all the essential elements of corrective and preventive action, from identifying problems from customer complaints and internal audits and determining their significance through root cause analysis, to measuring the effectiveness of the action. -
Microsoft 365 Outlook Part 1: Managing Your Calendar
$99.00View the calendar, manage appointments, manage meetings, and print your calendar. -
Facilitation Skills
$139.99In this course, you will learn what facilitation is, skills that a facilitator should have, and the different skill levels of a facilitator. Then, you will learn some basic facilitation techniques, including ground rules, differentiating between content and process, bringing divergent and convergent thinking together, degrees of support, managing difficult participants, building sustainable agreements, and more. Supporting skills, such as communication, feedback, and team building, are also covered. -
Microsoft 365 Excel: Part 2: Organizing Worksheet Data with Tables
$99.00Create and format tables Modify tables Use table references -
Time Management: Get Organized for Peak Performance
$139.99In this course, you will learn how to organize your workflow and office space, use your planner effectively, and delegate some of your work to other people.
